FAQ

What materials do we use?
We specialize in 925 sterling silver, 14k and 18k gold plating, and high-quality crystals. Each piece is tested for durability and shine.

Do you offer returns or exchanges?
Yes — we offer a 30-day hassle-free return policy on all items. If you’re not happy, we’ll make it right.

What makes Amy & Annette different?
We focus on affordable luxury — jewelry you can wear every day, at prices that let you enjoy more than one style.

How should I care for my jewelry?
Store your jewelry in a cool, dry place. For sterling silver, use a soft polishing cloth. Avoid prolonged exposure to water, perfume, or lotions.

What is your shipping policy?

We ship using DHL , non-descriptive packaging material. Your order will be shipped within 5-7 Business days after the order has been received. Not including major holidays.

Can I track my order?

Yes. On the your orders ships, you will receive an email with a shipping confirmation that will include the order tracking number. You may also visit
https://webtrack.dhlglobalmail.com/ to track your order.

Return Policy

Items may be returned or exchanged within 30 days from the day they were shipped. To be eligible for return, items must be in their original purchase condition. All items Deals are final sale.